Rakata is a student-focused online marketplace platform that enables students to list, discover, and connect to buy or sell goods and services within their respective campuses. The platform is designed to make it easier for students to access affordable items, sell their products, and exchange services in a safe and convenient environment.
Effective Date: September 12, 2025
Rakata is a student-focused online marketplace platform that enables students to list, discover, and connect to buy or sell goods and services within their respective campuses. The platform is designed to make it easier for students to access affordable items, sell their products, and exchange services in a safe and convenient environment.
By accessing or using Rakata ("Platform"), you ("User") agree to be bound by these Terms and Conditions. If you do not agree, you should discontinue use of the Platform immediately.
For the purposes of these Terms and Conditions:
Users are primarily required to be students or affiliated with a recognized campus. Exceptions may be granted at Rakata's discretion.
Users must be at least sixteen (16) years of age to use the Platform. By registering, you represent and warrant that you meet this age requirement.
All information provided during registration or while using the Platform must be truthful, current, and accurate. Users must promptly update their details if any information changes.
Rakata reserves the right to verify the eligibility of Users at any time and to suspend or terminate accounts found to be in violation of these requirements.
To access certain features of Rakata, Users may be required to create an account. During account creation, Users must provide accurate and complete information.
Users are solely responsible for all activities carried out through their accounts and must ensure their conduct complies with these Terms.
Users must keep their login details (such as email, phone number, and password) secure and must not share them with others. Any unauthorized use of an account should be reported to Rakata immediately.
Rakata may suspend or permanently terminate a User's account without prior notice if:
Rakata acts solely as a facilitator by providing a space for Users to connect. Rakata is not a party to any transaction between Buyers and Sellers and does not guarantee the quality, safety, legality, or delivery of any goods or services listed.
Users may only list goods and services that are legal, safe, and accurately described. All listings must include truthful details and fair representations of the product or service.
Users are strictly prohibited from listing, selling, or promoting:
Sellers are solely responsible for the accuracy, completeness, and legality of the information provided in their listings. Misrepresentation may result in suspension or removal of the listing and/or Seller's account.
Rakata provides a platform for listings but does not guarantee that products or services will sell or remain available. Sellers may remove or update their listings at any time.
Buyers are responsible for reviewing and verifying all information about a product or service before making a purchase decision. Rakata strongly encourages Buyers to exercise caution, especially when meeting Sellers in person or making payments.
At this stage of Rakata's operation, communication between Buyers and Sellers may occur directly through WhatsApp, phone calls, or other approved methods provided on the Platform. Rakata is not responsible for the content of these communications but may investigate reported abuse or fraudulent activity.
During the initial phase of Rakata (Minimum Viable Product), listing and using the Platform are free of charge. No commissions, service fees, or subscription fees are required.
Rakata reserves the right to introduce fees in the future, including but not limited to listing fees, commission fees, or subscription fees. Users will be notified of any changes in advance, and continued use of the Platform after notification will constitute agreement to the new fees.
Rakata does not currently process or handle payments between Buyers and Sellers. All transactions, including price negotiation and payment arrangements, are the sole responsibility of the Buyer and Seller. Rakata shall not be held liable for failed, delayed, or fraudulent payments.
Users retain ownership of all content they upload to the Platform, including product images, descriptions, and related materials.
By posting content on Rakata, Users grant Rakata a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and distribute such content solely for the purpose of operating, marketing, and promoting the Platform.
Rakata may feature or share listings, images, and related content on its website, app, social media pages, newsletters, or promotional campaigns to increase visibility for Sellers.
All intellectual property associated with Rakata, including its name, logo, design, software, and platform materials, remains the exclusive property of Rakata. Users may not copy, reproduce, distribute, or use Rakata's intellectual property without prior written permission.
Rakata respects intellectual property rights. If a User believes their content has been used without authorization, they should notify Rakata immediately for review and appropriate action.
Rakata respects your privacy. This section summarizes how Rakata collects, uses, stores, and shares personal data. For a complete description, please refer to our full Privacy Policy, which is incorporated into these Terms by reference.
We may collect and process the following types of information:
We use data to:
We may share personal data with:
Where third parties process data, we use contractual and technical safeguards to protect that information.
Data may be stored and processed in countries other than the one in which you reside. By using the Platform you consent to cross-border transfers subject to applicable law. Rakata will take reasonable steps to ensure an adequate level of protection.
Rakata implements reasonable technical and organizational security measures (e.g., access controls and encryption where appropriate) to protect personal data. However, no internet-based system is completely secure---Rakata cannot guarantee absolute security.
We retain personal data as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes. When data is no longer required, we will delete or anonymize it in accordance with our retention policies.
Where applicable, you may have rights including: access to your personal data, correction, deletion, objection to processing, and data portability. To exercise rights, contact Rakata using the contact details below and provide necessary verification. Rakata may need to retain certain data to comply with legal obligations or to protect users.
Rakata's services are intended for users who meet the eligibility age in Section 2. If we learn that an account was created by someone below the minimum age, we will take steps to remove the account and related data in accordance with applicable law.
For privacy requests or concerns, contact: [privacy@rakata.example] (replace with your real support email). Include relevant details so we can identify and respond to your request.
Rakata acts only as a venue that enables users to list, discover, and communicate about goods and services. Rakata is not a party to any transaction between Buyers and Sellers. Except as expressly provided in these Terms, Rakata does not make any representations or warranties about: the accuracy, reliability, completeness, or timeliness of listings; the quality, safety, or legality of items sold; or the conduct of Users.
To the fullest extent permitted by law, the Platform and all services provided by Rakata are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express, implied, statutory or otherwise (including implied warranties of merchantability, fitness for a particular purpose, or non-infringement).
To the maximum extent permitted by applicable law:
In no event shall Rakata be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages (including loss of profits, loss of revenue, loss of data, or business interruption), even if Rakata has been advised of the possibility of such damages.
Nothing in this section shall limit liability to the extent that applicable law prohibits such limitation (for example, liability for gross negligence, willful misconduct, or other liabilities that cannot be excluded under local law).
If a dispute arises between Users (e.g., about a listing, payment, or transaction), we encourage the parties to attempt to resolve the matter directly between themselves first. Rakata may provide tools or guidance to help Users resolve disputes but is not required to intervene.
If a User believes another User has violated these Terms or engaged in fraudulent or unlawful behavior, they should report the issue to Rakata through the Platform's reporting features or by contacting our support team at: [support@rakata.example] (replace with your real support email). Provide as much information as possible to assist our review.
If a dispute cannot be resolved informally, parties may pursue other remedies as set out under the Governing Law and Jurisdiction provisions of these Terms. Nothing in these Terms prevents either party from seeking urgent equitable relief (such as injunctive relief) in a competent court.
Rakata may suspend or terminate a User's account and access to the Platform at any time, with or without notice, for any reason including but not limited to: violation of these Terms, fraudulent or illegal activity, misuse of the Platform, security risk, repeated complaints from other Users, or at Rakata's discretion.
You may close your account at any time through your account settings or by contacting support. Closing your account does not relieve you of obligations incurred prior to termination (for example, obligations relating to completed transactions).
Unless otherwise specified in a separate written agreement, termination will not entitle you to refunds for fees already paid, except where required by applicable law.
Reinstatement of a terminated account is at Rakata's sole discretion and may require verification and compliance with conditions set by Rakata.
The following sections (and any other provisions necessary to interpret them) shall survive termination of these Terms: Intellectual Property, Privacy (as it relates to retained data), Limitation of Liability, Dispute Resolution, Governing Law, and any other provisions that by their nature are intended to survive.
Users who have questions, complaints, or require support may reach out to Rakata through the following channels:
Rakata will make reasonable efforts to respond promptly to inquiries and resolve issues in line with these Terms and its policies.
